How will digital solutions help homestays “just focus on welcoming guests” and enhance customer experience?

18/10/24 09:10:29 View:

ezCloud ensures that with just a smartphone, small homestay owners can connect and focus on welcoming guests while improving product and service quality. ezCloud will fully take care of sales operations, which is also the desire of small homestays. We have received significant interest from homestays and mixed agriculture-tourism businesses in Lao Cai and Son La.ezCloud ensures that with just a smartphone, small homestay owners can connect and focus on welcoming guests while improving product and service quality. ezCloud will fully take care of sales operations, which is also the desire of small homestays. We have received significant interest from homestays and mixed agriculture-tourism businesses in Lao Cai and Son La.
The connection event session for tourism businesses was successful, attracting over 50 businesses, with the goal of bringing optimal digital technology solutions for homestay and tourism businesses. The event provided an opportunity for businesses to access two of the industry's leading digital solutions: ezCloud and TripIn, platforms that not only optimize business operations but also significantly enhance customer experiences.


ezCloud – The No.1 Hotel Management Platform in Vietnam


ezCloud is Vietnam's leading hotel management platform, currently holding the largest market share. This solution is specially designed to serve various types of accommodation, from small hotels to homestay complexes to community homestay groups. Thanks to its comprehensive automated management system, homestay owners only need to focus on guest reception and providing the best experience, while all management processes, from booking, room status tracking, to revenue management, are handled by ezCloud intelligently and efficiently.
In particular, with the remote management feature via the mobile app, businesses can easily monitor and adjust their operations anytime and anywhere. This allows homestay owners to dedicate more time to improving service quality and customer care. Moreover, ezCloud integrates multiple features to connect with OTA (Online Travel Agency) channels, helping homestays expand their reach to international customers, increasing booking rates and revenue effectively.

TripIn – AI and AR Travel Application with Virtual Guides


TripIn is an advanced travel application that integrates AI and AR technology, providing tourists with unique travel experiences through virtual guides. Especially for homestay groups or complexes in areas rich in cultural and natural attractions, this application is a powerful tool for tourists to freely explore and experience.
With AR (Augmented Reality) technology, tourists can use TripIn to receive real-time information as they move to attractions, including cultural stories, historical insights, and other useful local information. The virtual guide on TripIn helps them explore every corner of the locality without the need for a traditional tour guide. This not only offers personalized experiences for tourists but also brings convenience and flexibility to travel businesses.
Additionally, TripIn uses AI technology to suggest travel itineraries that match the preferences of tourists, enhancing satisfaction and encouraging them to return or recommend the service to friends and family.


ezCloud and TripIn not only provide optimal management and travel experience solutions but also help small and medium tourism businesses, particularly homestays, to easily transition to digital operations, reduce operating costs, improve business efficiency, and offer unique travel experiences to guests.
This event marks a significant step in promoting digital transformation for tourism businesses in Vietnam. With the support of solutions like ezCloud and TripIn, homestay businesses can easily optimize their operations while delivering new and exciting experiences to their customers. This not only helps them compete more effectively in an increasingly competitive market but also contributes to enhancing the image and quality of local tourism.
Businesses, cooperatives, and homestays that need to connect with these solutions and receive support during the process, please contact KisStartup.

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